Privacy policy

This policy explains how Tundrel handles information collected through this website and live AI phone demonstration.

Information we collect

When you use our website, schedule a demonstration or call our live demo number, we may collect information you provide such as your name, business details, contact information, call audio, transcripts and scheduling information. Basic device and usage information may also be collected by our hosting and scheduling providers.

Call recording and AI processing

Calls to the live demonstration may be recorded, transcribed and processed by automated systems to provide the conversation, evaluate quality, prevent misuse and improve the service. A disclosure should be presented at the beginning of each recorded call. Do not share sensitive personal, payment, medical or emergency information during a demonstration.

How we use information

We use information to provide demonstrations, respond to inquiries, schedule meetings, operate and secure the service, evaluate performance and improve our product. We do not sell personal information.

Service providers

We may use service providers for telephony, AI processing, scheduling, hosting and analytics. They process information on our behalf under their own contractual and security obligations.

Retention and choices

We retain information only as long as reasonably needed for the purposes described above, legal obligations and dispute resolution. You may request access, correction or deletion by contacting us. Recording and consent laws vary by location; this policy should be reviewed by qualified counsel before launch.

Contact

Questions or privacy requests can be directed to the contact details provided during your Tundrel engagement.